Our staff, lucky enough to have the responsibility of meeting you and assessing your needs all come from a proven engineering background. This ensures that the technical knowledge and skill required to install your system is also integral at the most important stage - system design. You will be advised on the best technical solution to meet your needs, that's it! NO sales techniques and NO pressure.
Advances in Technology - Creative Security Dynamics constantly assess new and improved technologies to ensure that the equipment we specify for your system will be of sufficient quality, capability and reliability to meet your needs. Due to the current rate of technological advances it is imperative that we know at all times which systems and components are available to you. This ensures that your system is designed based on both proven and cutting edge technologies to deliver maximum performance and reliability.
Highly skilled and dedicated staff - At Creative Security Dynamics we are aware that your satisfaction and our success go hand in hand. We want you not just to be satisfied with the service we have provided, we want you to want to work with us again, to build a long lasting business relationship built on mutual respect and trust. We are also aware that it is the attitude and capability of our staff that will decide whether this is achieved.
All of our staff have been carefully selected based on not only what attributes and skills they can bring to our business but for what they can do for yours. We are highly committed to staff training issues. Not only are our technicians kept up to date with advances in technology but they also receive regular specific product training to ensure that they are always 100% capable and efficient at what they do. This philosophy is mirrored throughout our company from design through to administration.
Client aftercare is often looked upon as nothing more than a necessary burden by many of our competitors, this becomes apparent once the system has been installed and signed off. Poor response times to faults, a break down in communications, inadequate or no preventative maintenance visits and a general uncaring approach becomes worryingly obvious.
Creative Security Dynamics treat client aftercare and support with the same dedication and commitment as we do design and installation. After all, as we said earlier, we want to build a long lasting business relationship with you based on trust. Our levels of communication and response to problems are second to none and our technicians among the best in the business. Rest assured that the service and maintenance of your systems will always be in safe hands.
To ensure that we have an after care package to suit all budgets and requirements we offer 3 levels of cover: -
- Gold- Fully inclusive cover including replacement parts and labour*
- Silver - Semi inclusive cover including labour but excluding replacement parts*
- Bronze - Preventative visit/s only but includes access to our 24/7 emergency response service
We can also provide as many preventative visits per year as necessary to ensure that your systems are always working to thier maximum levels of performance and efficiency.
* Terms and Conditions apply